Refund policy

We want you to love your Cozy Haven purchases! If you are not completely satisfied, we are here to help.

30-Day Return Window:

You have 30 days from the date you receive your item to request a return.

Return Conditions:

To be eligible for a return, your item must be unworn, unwashed, unused, with tags attached, and in its original packaging.

How to Start a Return:

1. Contact us at 641-201-2651 with your order number and reason for return.

2. If your return is accepted, we will provide instructions on where to send your package.

Damaged or Incorrect Items:

Please inspect your order upon arrival. If an item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Refunds:

Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds are automatically processed back to your original payment method within 5–7 business days.